Meet the team

Meet the Unilode Aviation Solutions Executive Leadership Team, the personification of expertise and experience in the aviation solutions industry.
Click on the photo to read more about them.

Ross Marino

Chief Executive Officer

Ross Marino

Chief Executive Officer

Ross Marino is a British national with over 30 years of aviation experience, having worked in numerous senior and executive management roles in Australia, the United Arab Emirates and the United Kingdom. He had a 15-year-long career at dnata, one of the world’s largest providers of ground handling and air services, where he was instrumental in growing dnata into a leading global organisation, and most recently held the position of Chief Executive Officer Europe. Previously, Ross worked for Menzies Aviation, another leading ground handling and air services provider, and Emirates Airline. Ross was appointed CEO of Unilode in February 2022.

Ross holds a Master of Science degree in Aviation from the University of New South Wales, Australia, and completed an executive education programme at the London Business School.

Mohammed Akhlaq

Chief Commercial Officer

Mohammed Akhlaq

Chief Commercial Officer

Mohammed Akhlaq is a British national with over 30 years’ experience in senior commercial and operational roles in the aviation industry. He has worked closely with airlines, ground handlers and logistics companies and is a trusted liaison in the industry. Mohammed’s most recent role was Chief Commercial Officer for Europe at dnata where his commercial prowess has enabled the company to grow significantly and achieve an incredibly strong brand recognition. Mohammed was appointed CCO of Unilode in November 2022.

Janis Balkens

Chief Operating Officer

Janis Balkens

Chief Operating Officer

Janis is a Latvian national with over 20 years’ experience in senior leadership, operational and commercial roles in the aviation industry. He has worked extensively with airports, airlines, ground handlers and logistics companies, and most recently held the position of Regional Chief Executive Officer for New & Emerging Markets at dnata.

Janis holds an MBA in Aviation from the Danube University Krems and completed executive management programmes at the London Business School and INSEAD.

Janis joined Unilode in October 2023 as Chief Operating Officer.

Mark Coates

Chief Financial Officer

Mark Coates

Chief Financial Officer

Mark is a British national with over 16 years’ experience in the logistics and aviation sectors. His experience spans three continents, having held senior finance positions in Australia, the United Arab Emirates and the United Kingdom.

Mark joined Unilode in November 2022 after almost 10 years with dnata, one of the world’s largest providers of ground handling and air services. At dnata he held the positions of CFO Australia, Global VP Finance for Airport Operations and CFO Europe. Prior to dnata Mark spent seven years in various roles with Toll Holdings, the Asian region’s leading provider of integrated logistics services.

Mark holds a BSc in Accounting and Finance from the London School of Economics. He is a member of CPA Australia and completed an executive leadership program at Warwick Business School.

Bas Vermeer

Chief Information Officer

Bas Vermeer

Chief Information Officer

Bas Vermeer is a Dutch national with 25 years of experience in IT and Digitalisation. After an initial start as a Logistics Strategy Consultant for Deloitte & Touche Bakkenist, Bas joined Philips in 2003, where he worked in various roles in IT. In his last role as VP Applications and Infrastructure he was responsible for all IT Services for Philips across all Business Units globally. In 2014 Bas joined T-Systems, a subsidiary of Deutsche Telekom, where he managed all IT delivery to Shell as VP Delivery for six years after which he became responsible for the Private Cloud portfolio of T-Systems for all enterprise customers. He joined Unilode in January 2023 as Chief Information Officer.

Bas has a Master of Science in Industrial Engineering and Management Science from Eindhoven University of Technology, and completed his PhD in IT and Logistics titled: “Data Quality and Data Alignment in E-business” from the same University. Bas speaks Dutch and English fluently, and is proficient in German.

Hazel Hogben

Chief People Officer

Hazel Hogben

Chief People Officer

Hazel is a British national with over 20 years’ experience in Human Resources leadership.  Her experience spans three continents having had responsibilities for the United Kingdom, Continental and Eastern Europe, the United States of America and the Middle East.

Hazel joined Unilode in September 2023 after 15 years in the Hospitality industry, previously holding Senior Vice President roles in some of the world’s leading hotel companies.

Hazel is certified as a Chartered Fellow CIPD.

Steve Williams

Chief QHS & ESG Officer

Steve Williams

Chief QHS & ESG Officer

Steve Williams is a British national with extensive international and domestic experience in Quality Assurance, Occupational Health & Safety and Environment, Social and Governance (ESG) disciplines.  Steve joined Unilode in November 2022 and is responsible for the QHS & ESG Strategy for Unilode.  Steve has experience in the Aviation industry where he was Vice President for QHSE at dnata Group HQ in Dubai.  Steve has also worked in the Oil & Gas, 3rd party Logistics and Cargo industries with QHSE leadership responsibilities.

Steve is a Technical member of the Institute of Occupational Safety & Health (IOSH) and is NEBOSH qualified.  Steve believes that effective communication and engagement are crucial elements to success and he is passionate about his role.