Position Type:
Permanent

Experience Required:
3+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training.

Job Category:
Information Technology

Job Location:
Grapevine (DFW) USA

Education Required:
Bachelor’s Degree in Information Technology Computer Science, Business, or related field and/or relevant experience in a similar role(s).

Business Analyst, IT

Position Overview:

The role of the Business Analyst, IT is to support and enable business improvement. This position will be responsible for gathering and collating business requirements from business owners for projects, then performing the necessary analysis and documentation to ensure the changes requested can be communicated to the software development teams. This individual will work closely with business leads as well as technical teams for development, testing, and architecture in delivering the changes needed and/or requested by the business.

General Responsibilities:

  • Understand, document and prioritize high level business requirements.
  • Convert high level business requirements into executable, detailed user stories to enable development.
  • Create and/or oversee creation of visual models (wireframes, Business Process Models).
  • Become and remain knowledgeable on key business processes and systems and how they operate/integrate with other internal or external customers systems.
  • Manage the relationship between IT, key stakeholders and management teams including subsidiaries leadership. This includes meeting on a regular basis and identifying all business initiatives and future projects.
  • Proactively identify opportunities to leverage technical solutions and emerging technologies to facilitate business solutions.
  • Work with application support and development teams to fix software bugs and escalate issues.
  • Facilitate and participate in regular project status reviews, planning, strategy and steering committees as appropriate.
  • Additional duties as assigned.

Qualifications and Experience:

  • Bachelor’s Degree in Information Technology Computer Science, Business, or related field and/or relevant experience in a similar role(s).
  • 3+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training.
  • Prior aviation experience, particularly in the operations area of an airline a plus.
  • Experience with business process modeling or use case modeling is a plus.

Why Unilode?

  • Competitive compensation
  • Generous paid time off
  • 11 Paid holidays
  • 1 Floating holiday (to be used on employee’s date of choice)
  • Medical, Dental, Vision and Life insurance
  • Company Paid Vision, Basic Life & Short and long-term disability insurance
  • 401(k) plan with company match