Position Type:
Permanent

Experience Required:
Proven experience as a Product Owner or similar role, preferably in Aviation, Logistics and/or Leasing.

Job Category:
IT

Job Location:
Bangkok (BKK) Thailand (Hybrid)

Education Required:
Bachelor’s Degree in Computer Science, Information Systems, Aviation Management or related field. Master's degree preferred.

IT Product Owner, FSL & STL

Position Overview

As a key contributor the IT Product Owner – FSL & STL will take on a pivotal role in shaping and enhancing our IT & Digital. The focus will be on Leasing business solutions regarding ‘Full-Service Leasing’ and ‘Short Term Leasing’. This position focuses on all stakeholders that will be involved or impacted by the product delivery, particularly our (internal) customers, and collaborates with cross-functional teams, including IT, Operations, Customer Service Management and Finance, to ensure that our technology solutions meet the business’ needs.

General Responsibilities

  • Understand, document, and prioritize high level business requirements.
  • Convert high level business requirements into executable, detailed user stories to enable development.
  • Document key business processes and systems and understand how they operate/integrate.
  • Maintain reporting dashboard of all change requests and statuses.
  • Facilitate review of all IT change requests via the Change Review Board.
  • Manage the relationship between IT and key stakeholders and management teams including subsidiaries leadership, meeting on a regular basis, and identifying all business initiatives and future projects.
  • Proactively identify opportunities to leverage technical solutions and emerging technologies to facilitate business solutions.
  • Provide expertise and advice to business unit owners, IT leaders, project teams, and other support teams.
  • Identify gaps in the application functionality and work with the technical team to provide solution.
  • Add approved changes to the IT development backlog to include epics and user stories.
  • Provide ways to identify and understand customer needs, gaps and opportunities using customer-centric design approaches.
  • Improve the quality of product ideas.
  • Play a crucial role in the agile development process, participating in sprint planning, reviews, and retrospectives.
  • Assist in product testing, analysis, and diagnosis.
  • Document procedures, standards, best practices, configuration settings and sequences.
  • Evolve the understanding of customers and the marketplace to solidify a strong product vision.
  • Additional duties as assigned.

Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems, Aviation
    Management or related field. Master’s degree preferred.
  • Proven experience as a Product Owner or similar role, preferably in Aviation, Logistics and/or Leasing.
  • Experience working within an Agile Scrum Environment.
  • Scrum certification (e.g., Certified Scrum Product Owner)
  • Ability to process information, take direction and deliver actionable results with minimal supervision.
  •  Strong analytical and problem-solving skills.
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to summarize complex concepts into business terms.
  • Ability to understand customer and business needs and convert them into a compelling product vision.
  • High attention to detail including precise and effective communication and proven ability to manage multiple, competing priorities simultaneously.
  • Ability to create detailed, well-written documentation for a variety of audiences.
  • Excellent stakeholder management and influencing skills.
  • Results driven and can lead/drive solutions.
  • Experience initiating and driving projects to completion with minimal guidance.
  • Highly self-motivated and keen to work in a fast-paced organization with a passion for working on new technologies.
  • Enthusiasm to proactively coordinate and act within a team environment.
  • Ability to work independently as well as under the direction of product managers.
  • Business process re-engineering and optimization skills, experience with business process modeling or use case modeling is a plus.
  • Strong understanding of data analytics, a working knowledge of data mining and OLAP tools is a plus.
  • Also experience with mobile application development is a plus.